Shipping and Order Updates
Last edit on Sept. 8, 2025
Hello everyone!! You arrived here because you have an outstanding order and you are wondering what your options are (or when it will be delivered).
First, you can always find the estimated shipping at the top of the product description on each individual product page on our website. So if you missed it, you can check back there, or look below for the style you ordered.
Second, there are two important distinctions: Special Orders (made by Muralidharan) and Pre-Orders (other fashion collections that have not been delivered yet). Here are the styles for each category and the appropriate updates that apply.
SPECIAL ORDER STYLES:
All Paisley Half Sash Bags and Patina Paisley Sash bags - check your email for latest update.**
Ikat Half Sash Bags (all styles) -check your email for latest update.**
Longer straps for Half Sash bags - shipping mid September.
**If you are not seeing it in your Inbox, please remember to check your spam, junk and promotions folders as they can sometimes get hidden in there.
PRE-ORDER STYLES:
Nylon Sash Bags - these are still in limbo at the moment. For more information on your options, please email us at info@thesashlife.com.
Uganda Leather (full size) Sash Bags - shipping later this week in the US, and in approx. 7-10 business days in Canada (this includes Musana, Mukisa, Mulunji and Suubi).
Uganda Faux Leather, Black or Gray faux leather Half Sash Bags - shipping now in US. If you are in Canada these should start shipping week of Sept. 15th.
Phoenix Rising Faux Leather Collection - shipping now in the US, and later this week in Canada (this includes Sky's the Limit, The Phoenix, Vibranium, Peacock Proud, Power Berry and Blue Blaze - all sizes).
Denim Sash Bags - shipping later this week in the US, and in approx. 7-10 business days in Canada (this includes Washed denim, Classic denim and Black denim - all sizes).
Corduroy Collection - shipping mid October (these include Black Fog, London Blue, Smoky Sage, Pumpkin Pie, Mulled Wine and Teddy Brown).
Phoenix Rising Leather Collection - shipping mid November this includes Sky's the Limit, The Phoenix, Vibranium, Peacock Proud, Power Berry and Blue Blaze - all sizes).
🇨🇦 Additional Shipping Info 🇺🇸
Shipping has begun from our new fulfillment center in Toronto! Yayy!! If you are waiting for something to ship, please watch your email for your tracking information. If you are not seeing it in your inbox, please remember to check your spam or junk folder, as they can sometimes get hidden in there.
The Denim Sash Bags, everything in the Uganda Collection (faux and leather, and Basketweave and Mudcloth bags), and the Black and Gray faux leather Half Sash Bags for Canada, will be shipping up to the new warehouse in Toronto and should arrive next week. It will take a few days to get there and for them to process the shipment once it arrives, so please watch for tracking emails starting later next week or early the week after.
🔄 Please note: If you are in Canada and your bag has not been mentioned above, that means your bag is at our warehouse in BC and we are working on transitioning them to our new fulfillment centre in Toronto**. The remaining styles will be moved from British Columbia to Toronto in the next few days. We are hoping orders will start shipping mid September. If you would like to change your order to something that can be shipped out of Toronto right now, you can email us at info@thesashlife.com and we will be happy to help you.
**We are also working on having some of this inventory shipped down to our warehouse in San Diego. If you are in the US (or International) waiting for a bag that is included in this shipment, please know that it should arrive in the next week or two and we will get orders out as quickly as we can once it arrives. If you are not sure if your bag is included in this, please email us at info@thesashlife.com and we will be happy to help you.
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